Services
Public Inquiry Support
Facing a Traffic Commissioner Public Inquiry is one of the most serious situations an operator can encounter. Haulsafe UK provides expert, confidential support to help you protect your operator licence and present the strongest possible case.
Received a call-up letter? Time is critical. Contact us as soon as possible — the earlier we can review your case, the more options are available to you.
Understanding the Risk
What Triggers a Public Inquiry?
A Traffic Commissioner can call a Public Inquiry for a range of reasons. Understanding the trigger is the first step to building an effective response.
DVSA Roadside Prohibitions
A series of vehicle prohibitions or driver hours offences can trigger a call-up to a Public Inquiry. We help you understand the risk and prepare your response.
Operator Licence Reviews
The Traffic Commissioner may call a review of your licence following complaints, DVSA reports, or a deteriorating OCRS. We guide you through every stage.
Maintenance Failures
Systemic failures in your preventive maintenance regime are a common trigger. We help you demonstrate remedial action and a credible improvement plan.
Transport Manager Issues
Loss of a transport manager, or concerns about a TM's continuous and effective responsibility, can lead to a Public Inquiry. We provide practical support and, where needed, an interim TM.
Financial Standing Concerns
The Traffic Commissioner may question whether your business has sufficient financial standing to hold an operator licence. We help you prepare the evidence required.
Good Repute Matters
Convictions, financial failures, or regulatory history can put your good repute at risk. We advise on how to present your case in the best possible light.
Our Support
How We Help
Our support is practical and hands-on. We work alongside you from the moment you receive a call-up letter through to the outcome of the inquiry — and beyond, if undertakings are imposed.
- Initial assessment of your call-up letter and the risks to your licence
- Review of all DVSA reports, prohibition notices, and correspondence
- Preparation of a written submission to the Traffic Commissioner
- Development of a credible action plan demonstrating improvement
- Attendance at the Public Inquiry as your representative or adviser
- Post-inquiry support to implement undertakings and conditions
- Liaison with your legal representatives where required
Confidential & Experienced
Why Choose Haulsafe UK?
DVSA Experience
Our consultants have direct experience of how the DVSA and Traffic Commissioner operate — we know what they look for and how to address it.
Confidential Service
Everything you share with us is treated in strict confidence. We provide honest, objective advice without judgement.
Midlands Based
We work with operators across the Midlands and beyond, attending inquiries at Traffic Commissioner offices throughout England and Wales.
No Jargon
We explain the process clearly, keep you informed at every stage, and make sure you understand your options before any decision is made.
Our Approach
How the Process Works
From first contact to the day of the inquiry, we manage the process so you can focus on running your business.
Initial Consultation
We review your call-up letter and all relevant documentation to assess the situation and advise on the risks and options available to you.
Evidence Review
We examine your maintenance records, tachograph data, driver files, and DVSA reports to identify strengths, weaknesses, and the key issues the Traffic Commissioner is likely to focus on.
Submission Preparation
We prepare a comprehensive written submission setting out your case, the remedial actions taken, and a forward-looking compliance improvement plan.
Inquiry Attendance
We attend the Public Inquiry with you, presenting your case to the Traffic Commissioner and responding to questions on your behalf.
Received a call-up letter? Don't wait.
The sooner you contact us, the more we can do to help protect your licence.